Pacific Hospital of Long Beach is a full-service, for-profit, teaching hospital with 184 licensed acute care beds. We are fully accredited and have all the innovative technology that is expected of a medical center but with an important difference.

Our environment is small enough to assure patients of calm, homelike surroundings while providing a capable, professional staff. The result is a perfect blend of sensitivity and technology.

Our experienced, diverse and compassionate staff of doctors, nurses and medical specialists will help to make your stay a comforting experience

Pacific Hospital of Long Beach is proud to offer an outstanding Orthopedic and Spine program. With leading surgeons of the field supported by experienced nursing and ancillary professionals, we continue to be one of the top choices for spine surgeries in Los Angeles County.

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CERNER CONSULTING PROJECT EXCELLENCE AWARD

I am pleased to announce that PHLB has been awarded with the Consulting Project Excellence Award for Q1 2011.

PHLB was selected as the most successful project for Q1 due to your strong leadership , which allowed you to achieve your go-live date with relatively small issues considering the size and scope of the project. Below is what will be posted on Cerner.com/ucern.

Mary Louise Froissard
Client Results Executive

Pacific Hospital of Long Beach (PHLB) went live on April 4, 2011.   This was one of the largest solution go-live in the West for Cerner.   PHLB is a privately owned community hospital of 184 beds that move from a predominately paper based workflow to electronic workflow in most departments with the implementation of PEARL (Patient Electronic Access Records Live).  PHLB selected Cerner to improve Patient Safety and Quality of Care, increase Hospital Revenue and achieve Stage 1 of Meaningful Use in a short timeframe.  The scope of Project PEARL includes:

• Big bang within 12 months (kick off was April 7,2010)
• 35 Solutions - Clinical and Financial
• 35 Interfaces

PHLB is a center of excellence for spine surgery and perform a large amount of orthopedic surgeries.  PHLB has a strong behavioral health and drug rehabilitation program (approximately 75 behavioral health beds) and has been recognized nationally for their innovative infection control processes. 

Key Success Factors

From the onset of the relationship, PHLB and Cerner formed a strong partner approach, which was demonstrated in the joint objectives for EMR Selection process and contract negotiations. This partnership continue to strengthen throughout the project as the PHLB and Cerner executive leadership consistently met for 2 hours a week to review project progress, plan for the next events and remove any barriers that were preventing the project from moving forward. The solidarity of leadership and unified approach led this large project to convert on time with relatively minimal issues post go-live.

Key Success Factors included:

• Structuring the project as a Clinically driven project not an IT project.  The CNE and Director of Ancillaries were the project managers and ultimately responsible for the project.
• Support from executive leadership. The leadership team consistently attended the weekly PMO meetings.  Leadership included CNE, CFO, VP of Facilities, Director of Ancillaries, Director of Clinical Informatics, Director of IT, Cerner Client Results Executive and Cerner Integration Architect. The solution teams also met regularly and used Cerner's structure approach throughout the project.
• Staying the course through the use of Cerner's Methodology. The Cerner and PHLB team continually met key dates and followed Method M recommendations. This led to a predictable timeline and outcome.

OUR EFFORTS IN INFECTION CONTROL ARE NOTICED

PHLB was once again given some great press on our efforts at Infection Control. A report by KQED Radio focuses on our continued strides in keeping infections down within the walls of campus.

The station interviewed, Dr. Torress-Cook, Chief of Staff, Dr. Luke Watson, our Vice President of Quality Control, Karen Scott and our President Clark Todd for this report. They were given a tour of the facilities and was able to directly see what measures we take to keep infections down.

Please take some time to listen to the report and view the slideshow. It is all of our combined efforts that has led us to these achievements.

Listen to the report here:

View the slide show here

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